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About Us

Our Mission...

Providing exceptional machinery, parts and service to construction professionals, farmers, sports clubs, holiday parks, and domestic customers across North Wales.

Our mission is to delivery reliable, high-performance equipment backed by expert advice and outstanding customer support. We are proud to help customers maximise productivity and efficiency while promoting sustainability. With a deep-rooted passion for quality and innovation, we strive to be the trusted partner for all your agricultural, domestic and industrial equipment needs

Our Values

Our knowledgeable sales, parts and service teams will guarantee a specialist service that is a cut above the rest. This expertise will allow us to continue being one of the most dynamic dealerships in North Wales.

A long established family firm delivering the highest quality and value with 40 years of trading.

Specialists dealers offering a large range of new and used machinery and equipment.

Offering fully equipped service and repair facilities plus manufacturer trained service technicians.

We strive to provide you with first class parts at all time.

Discover Our History...

1977
Humble Beginnings
A Postman
& His Shed
Major Owen History 1977

Whilst working as a postman, Major Raymond Owen fixed chainsaws in his garden shed in his spare time. After establishing a loyal customer base Major expanded his repairs to other two stroke machinery. As the business grew, Major was joined by his daughter Deborah who supported him with bookkeeping.

1981
First Steps…
First Retail
Premises
Major Owen History 1981

As demand for outdoor power products grew and petrol powered equipment became more widely available, Major moved to his first retail premises in School Street, Penrhyndeudraeth. Supported by his wife Kathleen and Daughter Debbie.

1984
Laying the foundations
Growing
the Brand
Major Owen History 1984

Major was quickly on the move again in 1984 where he took up a lease in the middle of the town. With increasing demand, Major recruited his sons in law, David and Andrew to support with the continued growth of the business.

By the end of the decade it became apparent that a purpose built premises was needed to sustain the development of the business. Two acres were purchased at Parc Road, Penrhyndeudraeth and a 5,000 sq. foot premise was erected.

The ambition shown by the small team led to an agreement with global brand, Kubota where Major R Owen become main dealers for North Wales in 1986.

1990s
Introducing Major R Owen Ltd
Brick
by Brick
Major Owen History 1990

The business was incorporated in 1990 and moved to the purpose built premises in September. The premises has expanded to house 3 retail buildings including 18,500 sq feet of trading space, modern showroom, dedicated workshop, parts warehouse and office areas.

The small team of four soon expanded by recruiting local people, providing the area with career opportunities. Some of the team are still with us today.

1997
The Next Step
The Second
Generation
Major Owen History 2008

Major Retired in 1997 and his son in law David is appointed Managing Director, with Andy taking on the role of Sales Director. The duo are supported by Debbie as Accounts Director.

The business expanded its product offering to include Global Brands Toro, Stihl and Honda, as well as extending the Kubota offering to include Construction Machinery.

2008
A New Chapter
A New
Managing Director
Major Owen History 2020

After a decade of building the Major Owen Brand with a sea of Kubota Orange Tractors in Holiday Parks, Sports Clubs and Farms across North Wales, Andy is appointed Managing Director with David retiring.

Despite the Global recession the business comes out stronger and picks up a couple of awards along the way including “Professional Turfcare Dealer of the Year award” in 2010 and “Daily Post Achievement Wales: Medium Business Award” in 2011.

2015
The Next Generation
The Third
Generation

With the business stable and established, Major Owen employees 20 full time staff. Major’s youngest Grandson Luke Owen-Jones joins the business as a Workshop Technician after completing college. His youngest Granddaughter, Maddie Burnham, also joins the business in 2016 as Marketing Assistant.

2020
The World Shuts down
An Opportunity
To Refocus
Major Owen History 2015

The business continued to operate on a small scale during the pandemic. Whilst furloughed, Major’s eldest Grandson, Joshua Owen-Jones, supports the business’s finances by advising on cashflow and operations.

During the recovery, Major Owen expands its Kubota offering by taking on the Agriculture Range, becoming one of only a few Kubota full line dealers in the UK.  

2024
Succession
A Bright Future
Major Owen History 2024

Joshua joins the company full time in 2024 as Strategy & Finance Director with Luke Owen-Jones promoted to Aftersales Director, overseeing daily operations.

The brothers are committed to protecting the companies proud legacy by leveraging technology to further improve operations and the customer journey. The improvements made in the first year saw the business scoop up 3 awards at the Service Dealer Awards including Overall Dealer of the Year, with Luke picking up the leadership award for his dedication and development of the apprenticeship program.

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Meet the Team

At Major Owen, our success is built on the expertise, dedication, and passion of our team. With decades of combined experience in the industry, our staff are committed to providing exceptional service, expert advice, and ongoing support to our customers. Get to know the people behind Major Owen and discover the friendly faces that make our business thrive.

Andy Jones

Managing Director

Luke Owen-Jones

Aftersales Director

Joshua Owen-Jones

Strategy & Finance Director

Emma Lockett

Service Office Manager

Huw Williams

Parts Supervisor

Scott Hughes

Parts & Showroom Sales Advisor

Barney Holly

Construction Sales Manager

Dylan Llyr Evans

Sales / Demonstrator

Mark Wood

Sales / Demonstrator

Rob Jones

Agriculture and Groundcare Specialist

Maddie Stevens

Marketing & Sales
Co-ordinator

Arfon Williams

Showroom Sales Supervisor

Shannon Daly-Bishop

Showroom Sales Advisor

Shannon Wood

Accounts Administrator

Come and View Our Showroom...

Come and explore our showroom to see our extensive range of machinery, parts, and accessories up close.

Find Us

Talk To Us

Call Our Sales Team on
01766 772 191

Or alternatively request a call back